Proclean History
Founded in 2014, ProClean Support Services is a family-run business, that has retained its founding ethos of excellence while building strong customer relationships and an enduring reputation for providing quality cleaning services and customer support.
Using our specialist knowledge and experience, we can help clients achieve a vastly improved and sustained standard of cleanliness in their work environment.
As an independently owned and operated London business we know just how essential it is to maintain a competitive edge, and our bespoke office cleaning packages ensure that your business makes a great impression to all visitors and employees.
With a customized cleaning programme, ProClean Support Services offer a wide range of hygiene and maintenance services to keep your premises in good order both inside and out. We are so much more than just an office cleaning company!
Communication and customer service are key values at ProClean Support Services, and our friendly staff provide customer support 24 hours per day. Our team of supervisors attend a daily briefing session before visiting customer premises, ensuring that all aspects of our customer agreements are attended to and upheld
Proclean Support
ProClean Support Services provides trustworthy, reliable, English-speaking cleaners who are committed to our high standards. Our cleaning staff are recruited through the personal recommendation of our well-trusted staff and our week long in-house induction training ensures that our new recruits bring the right qualities to our team.
- We pay all our staff above the average, and wherever possible, the London Living Wage.
- All operatives follow our uniform policy – black clothing and shoes, and ProClean-branded shirt (for men) or apron (for ladies).
- All cleaners speak communicative English.
- All our staff are rigorously vetted and we proudly operate one of the most stringent recruitment processes in the industry.
Happy Customers
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Professional Staff
OUR MISSION
We have developed our services with the thought of being more efficient, yet affordable. Hence, our company endeavours to offer bespoke cleaning solutions at competitive rates and at the same time, render our timely home maintenance assistance to the highest standard
ProClean Support Services work towards refining the efficiency and reliability of our services by monitoring the work of the technicians with on-site checks by supervisors. Our company also believes in working with industry-tested, pet- and child-friendly cleaning products and detergents, so you can rest assured that your home and family are safe and protected.
OUR VALUES
Responsibility: We’re committed to acting responsibly in everything we do. For our clients, we are a reliable partner. For our employees, we are an attractive, long-term employer. Not only do we act in accordance with the highest professional and ethical standards, we also demand that our business partners, suppliers and other stakeholders meet these standards as well. We also recognise our environmental responsibilities and take every possible step to mitigate our impact.
Excellence: ProClean Support Services objective is to deliver cleaning services of the highest quality, meeting the ever-changing needs and expectations of our growing customer base, as well as meeting any statutory and regulatory requirements. For us, excellence means attracting the most talented individuals to our workforce, and giving them all the skills and opportunities they need in order to excel. We take pride in our customer service and strive to provide all our clients with the utmost confidence in all their dealings with us.
Improvement: We listen to our clients all the time, as an integral part of the process in continuously improving our products and the service we deliver. We constantly challenge existing processes and quickly seize new business opportunities. We are always seeking ways to develop, implement and improve the effectiveness of our quality management system, with regular audits and inspections to ensure we are meeting, and exceeding our goals.
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